How can we help?

No, guest checkout is available. Creating an account helps you track orders and manage returns faster.

Orders are processed quickly. If you need to make changes, please contact us immediately. If it's already shipped, you can follow our return process.

Yes, standard shipping is free on every order to the continental US, no minimum. Alaska, Hawaii and Puerto Rico ship for a flat $12.99. We also ship free across Canada. For a Canadian address, switch the country to Canada at the top of the page (on mobile, open the menu).

Returns and exchanges are free within 30 days of delivery. Items must be new and unworn, with tags attached, in the original shoebox or packaging.

Yes! We stand by our quality with a 365-day waterproof guarantee on all our waterproof footwear and rainwear.

Our shoes generally fit true to size. We offer Little Kid sizes 10–13 and Big Kid J1–J3. View Sizing Chart

Pi-Tex™ is our proprietary waterproof performance technology. It features a fluorine-free TPU membrane that keeps water out while allowing feet to breathe, keeping them dry and sweat-free.

For most dirt and mud, simply wipe clean with a damp cloth. For deeper cleans, hand wash with mild soap and air dry. Avoid machine washing or high heat to preserve the waterproof membrane.

Absolutely. Our gear is PFAS-free, vegan, and uses eco-friendly DWR coatings. We prioritize safety and sustainability in every pair.

We are proudly Canadian! Our gear is designed in Vancouver, British Columbia, inspired by the rugged beauty of the West Coast.

It represents our commitment: 3 pillars of performance, 1 goal to inspire discovery, and gear ready for 4 seasons.